Mercure São Paulo Grand Plaza Paulista

The staff here are delightful BUT the internet doesnt work in the rooms, the TVs dont work, there is nowhere to work in the suites if you can work without internet. The breakfast was nearing inedible and the gym / sauna…

We did the checkin in Mercure Grand Plaza today and that is the worse experience we have had in Brazil so far (having stayed in 4 other places on this trip in São Paulo) first they took copies of our passports and made u…

Very gentle employees are not matching nor increasing the evaluation of this really old hotel and it’s installations. Room old and smelled really bad (like suitage and mold combined) with almost no outlets on the room.…

Worst hotel experience ever. Unhelpful staff, terrible breakfast, eggs are dried and stale, fruit is raw. After a 24hr flight, wanted a full day's rate payment for a 3hr early check in, staff attitude was deplorable. Do…

Very friendly staff, excellent location, good breakfast variety. The only problem is the internet connection very weak. If you go to work, wifi will be a problem.

The hotel was pretty nice and the staff was nice and helpful. Very few speak english, but we managed to understand each other. The room was okay, but not the one I booked, I think it was a lower priced one. I asked for s…